Official Documents

Privacy Policy mpo17

Your privacy is our priority. This document transparently explains how mpo17 collects, uses, stores and protects your personal information as a member of our platform in Malaysia.

Updated: 1 January 2026
Applicable in Malaysia
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Our Commitment

Why Your Privacy Safe and Secure with mpo17

Mpo17 upholds the highest data protection standards to ensure the personal information of every member is fully safeguarded.

Advanced-Level Encryption

All your personal data and financial transactions are protected by 256-bit SSL encryption technology — the same security standard used by leading banking institutions.

Strict Access Controls

Only authorised mpo17 staff with an operational need are permitted to access user data, with every access recorded and audited on a regular basis.

Secure Data Storage

Your data is stored on servers protected by layered firewalls, intrusion detection systems, and fully encrypted automated backups.

No Data Sales

Mpo17 has never sold, rented, or shared your personal information with third-party advertisers or data brokers without your explicit consent.

User Control Rights

You have the right to access, correct, and request deletion of your personal data at any time through the account portal or by contacting our support team.

Breach Notification

In the event of any data security breach affecting your information, mpo17 will notify you within 72 hours and take immediate remedial action.

This policy was last updated on 1 January 2026
1Introduction

Mpo17 (hereinafter referred to as "we", "the platform" or "mpo17.fun") is fully committed to protecting the privacy of every user who registers and uses our platform. This Privacy Policy is designed to ensure that you, as a member, clearly understand how your personal information is managed from the point of registration through the entire duration of your account.

This policy applies to all information collected through the mpo17.fun website, mobile app (where applicable), customer support services, and any other interactions between you and our platform. By using any mpo17 service, you agree to the terms set out in this document.

We encourage you to read this document carefully and to contact our support team if any section requires further clarification. Transparency is a core value we uphold in every aspect of mpo17 platform operations.

This Privacy Policy is to be read together with Terms & Conditions mpo17 which forms part of the overall agreement between you and our platform.
2Information Collected

Mpo17 collects your personal information through several means depending on the type of interaction you have with the platform. Generally, we categorize the information collected into three main categories:

Information you provide directly:

  • Full name as stated on your identification card or passport.
  • Active email address used for account communications.
  • A Malaysian mobile phone number registered in your name.
  • Date of birth for age eligibility verification (18 years and above).
  • Bank account details — bank name, account number, and account holder name — for deposit and withdrawal processing purposes.
  • Identity verification (KYC) documents such as MyKad, passport, or driving licence photos when requested.

Information collected automatically:

  • IP address and general location information (state or city).
  • Web browser type and version used.
  • Device operating system (Windows, iOS, Android, etc.).
  • Platform activity logs including login, wagering, deposits and withdrawals.
  • Session data and cookies that help the platform run smoothly.

Information from third parties:

  • Payment confirmation from service providers such as FPX, Touch 'n Go eWallet and GrabPay.
  • Identity verification information from certified third-party KYC services.
Data minimisation principle: mpo17 only collects information that is genuinely necessary for platform operations and regulatory compliance. We do not collect data unrelated to the services we offer.
3How Your Data Is Used

The personal information you provide to us is used solely for purposes related to the operation of the mpo17 platform and to ensure a safe and enjoyable user experience. The following are the primary purposes for which your data is used:

Purpose of Use Data Used Legal Basis
Account management & identity verification Name, email, phone, KYC documents Contractual compliance
Deposit & withdrawal processing Bank details, payment information Contractual compliance
Fraud prevention & security IP, activity logs, device data Legitimate interest
Customer service communications Email, phone, name Contractual compliance
Promotional notifications & offers Email, phone User consent
Regulatory compliance & reporting All related data Legal obligation

Mpo17 does not use your data to make automated decisions that could have a significant impact on your rights or interests without human review. Any important account-related decisions always involve manual review by our team.

You may withdraw consent for marketing notifications at any time by updating your communication preferences in your account settings or by contacting our support team.
4Information Sharing

Mpo17 does not sell, rent, or disclose your personal information to any third party for their own marketing purposes. However, there are limited situations where we need to share your information with certain parties to enable the platform to function properly:

  • Payment service providers — FPX, TNG e-Wallet, GrabPay, Boost, and partner banks receive transaction information solely as needed to process your deposits and withdrawals.
  • KYC service providers — Accredited third-party identity verification platforms receive your verification documents for the purpose of the required KYC process.
  • Game providers — Game providers such as JILI, PG Soft, Pragmatic Play, and others receive the game session information needed to operate their games on our platform.
  • Legal authorities — We will disclose required information if mandated by a court order, legal warrant, or legitimate request from a law enforcement agency.
  • Technical infrastructure services — Hosting, CDN, and cybersecurity service providers that help maintain our platform may process some of your data as part of their technical services.

All third parties working with mpo17 are required to comply with strict data protection standards and may only use your data for purposes agreed upon in writing.

Cross-border data transfers: If your data needs to be transferred outside of Malaysia, we ensure equivalent protection is applied through legally binding data processing agreements.
5Cookies & Tracking Technologies

Mpo17 uses cookies and related tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your browser that help the platform recognize you during return visits and personalize your experience.

Types of cookies we use:

  • Essential Cookies — Required for core platform functions such as login session verification and security. These cookies cannot be disabled.
  • Performance Cookies — Collects anonymized data on how you use the platform to help us improve the overall user experience.
  • Functional Cookies — Stores your preferences such as language, display settings, and game preferences so you do not need to reset them each time you log in.
  • Analytical Cookies — Helps us understand aggregate platform usage patterns for service improvement.

You can manage or delete cookies through your web browser settings. Please note that disabling essential cookies may affect platform functionality and prevent you from logging in or using certain features.

We do not use third-party cookies for targeted advertising. mpo17 cookie data is used solely to improve your experience on our own platform.
6Data Security

Mpo17 continuously invests in the latest security infrastructure to ensure your personal and financial information remains protected at all times. The technical and organizational security measures we implement include:

  • 256-bit SSL Encryption for all data transmitted between your browser and our servers.
  • Encryption of data at rest — all sensitive data is encrypted in the database using AES-256 algorithm.
  • Layered firewalls and threat detection systems monitoring inbound and outbound traffic in real time.
  • Regular security testing by our internal security team and independent third-party auditors.
  • Role-based access control (RBAC) ensuring staff can only access data required for their duties.
  • Two-factor authentication (2FA) for all internal system administration access.
  • Automatic data backup encrypted and stored at a separate location.

While we take all reasonable steps to protect your data, no security system can guarantee 100% protection against all cyber threats. In the event of a security breach affecting your personal data, we are committed to notifying you within 72 hours and taking immediate remedial action.

Shared responsibility: Your account security also depends on your own actions. Make sure your password is strong, enable 2FA, and never share your login credentials with anyone.
7Data Storage & Deletion

Mpo17 retains your personal information only for as long as necessary to fulfill the purpose of data collection, comply with legal obligations, and resolve any disputes that may arise.

Data retention periods by category:

  • Active account data — retained for the duration that your mpo17 account remains active on the platform.
  • Financial transaction records — retained for a minimum of 7 years from the transaction date for financial regulatory compliance.
  • Customer support communication log — retained for 3 years from the date of last interaction.
  • KYC Documents — retained for 5 years after account closure for anti-money laundering (AML) compliance.
  • Game activity log — retained for 2 years for dispute resolution and security analysis purposes.

Once the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered. For data in physical format, we use appropriate document destruction procedures.

You may request early deletion of your personal data (right to be forgotten) by contacting our support team, subject to the condition that no legal obligation requires us to continue retaining that data.

8Your Rights

As a user of the mpo17 platform in Malaysia, you have the following rights regarding your personal data. mpo17 is committed to respecting and facilitating the exercise of these rights within a reasonable timeframe:

Right to Access

You have the right to request a copy of all personal information we hold about you, including how it is used and with whom it is shared.

Right to Rectification

If any of your personal information is inaccurate or out of date, you have the right to request that we correct it promptly.

Right to Deletion

In certain circumstances, you have the right to request that we delete your personal data, subject to relevant legal obligations.

Right to Restrict Processing

You may request that we restrict how we process your data in certain circumstances while a dispute is being resolved.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service provider where applicable.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes or processing based on our legitimate interests.

To exercise any of the above rights, contact us via 24/7 live chat or email at [email protected]. We will process your request within 30 working days.
9Children's Privacy

The mpo17 platform is strictly limited to users aged 18 and above. We do not knowingly collect any personal information from individuals under the age of 18.

Should we discover that personal information of a minor has been collected without the knowledge or consent of a parent or legal guardian, we will take the following steps immediately:

  • Suspend the associated account immediately.
  • Delete all personal information of the minor in question from our systems.
  • Return any legitimate funds to the original payment method.

Parents or guardians who suspect their child has registered or is using the mpo17 platform are encouraged to contact our support team immediately via live chat or support email for prompt action.

10Changes to This Policy

Mpo17 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. All latest versions will be published on this page with a clear update date.

For changes deemed material — meaning those that significantly affect your privacy rights — we will notify you via:

  • A prominent notice on the mpo17 platform home page.
  • Email notification to your registered email address at least 14 days before changes take effect.
  • An in-platform notification the next time you log in.

Your continued use of the mpo17 platform after the effective date of any changes to this policy is considered your acceptance of the latest version. If you do not agree with the changes, please stop using the platform and contact us to close your account.

We recommend you review this page periodically to stay up to date on how we protect your information.
11Contact Us

If you have any questions, concerns or wish to exercise your privacy rights, the mpo17 team is ready to assist you through the following channels:

  • Live Chat 24/7 — the fastest way to get an immediate response from our support team.
  • Email: [email protected] — for written inquiries requiring documentation or further reference.
  • FAQ Page — visit our FAQ page for answers to the most frequently asked privacy questions.

All privacy-related inquiries are handled by our Data Protection Officer and will receive a response within 3 working days for general inquiries and 30 working days for formal privacy rights exercise requests.

Join mpo17 Today

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Register your mpo17 account now and enjoy a gaming experience in a safe, fair, and transparent environment. Your data is always protected with us.

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